Upwork Or PeoplePerHour?

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Are you a freelancer seeking the perfect platform to showcase your skills and land rewarding gigs? Or perhaps you’re a client in search of top-notch talent to bring your projects to life?

In the vast world of online freelancing, two prominent platforms have captured the attention of millions – Upwork and PeoplePerHour.

In this blog, we’ll delve into a head-to-head comparison of these two giants, uncovering their unique features, advantages, and drawbacks. Whether you’re a seasoned freelancer or a hiring client, we’ve got you covered with all the vital information you need to make an informed decision.

Let’s dive in!

Platform OverviewOne of the largest freelancing platforms, connecting millions of freelancers and clients worldwide.A well-established online marketplace for freelancers, mainly catering to projects with defined hourly rates.
Types of ProjectsAn abundance of projects across various industries and skill categories, provides ample opportunities for freelancers.Primarily focused on hourly projects, but also offers fixed-price tasks and projects.
User InterfaceIntuitive interface with extensive search filters, personalized recommendations, and easy navigation.User-friendly platform with a simple layout, making it easy for freelancers and clients to navigate.
Project AvailabilityA diverse range of projects, including short-term and long-term contracts, fixed-price jobs, and hourly gigs.Slightly fewer projects compared to Upwork, but still offers a substantial number of opportunities.
Bid and Proposal SystemUses a ‘Connects’ system, where freelancers spend connects (credits) to submit proposals. Varies based on the project’s budget.Freelancers receive a limited number of free proposals per month and can purchase additional ones if needed.
Payment ProtectionAn abundance of projects across various industries and skill categories provides ample opportunities for freelancers.Escrow-based payment system with built-in protections for both clients and freelancers.
Hourly Time TrackingProvides an optional time tracking tool for hourly projects, enabling clients to monitor work hours and ensure fair payment.Equipped with messaging, video conferencing, and file-sharing functionalities for seamless collaboration.
Communication ToolsOffers in-platform messaging, video calls, and file sharing to facilitate effective communication between clients and freelancers.An abundance of projects across various industries and skill categories provides ample opportunities for freelancers.
Freelancer Skill VerificationProvides skill tests to verify freelancers’ expertise in specific fields, adding credibility to their profiles.Offers skill tests to validate freelancers’ abilities, making it easier for clients to assess their skills.
Customer SupportOffers customer support for both freelancers and clients, resolving disputes and addressing platform-related issues.Provides customer support to assist users with any queries or concerns they may encounter.
Community and NetworkingFeatures a vast community forum and Upwork Pro, a premium service for larger enterprises, fostering networking opportunities.Provides a community hub where freelancers can interact, share insights, and collaborate.
Mobile AppOffers a mobile app for both Android and iOS users, enabling freelancers and clients to manage projects on the go.Provides a mobile app for efficient project management and communication from smartphones.

1. Overview of Upwork

Upwork website

A. History and Background of Upwork

Upwork, founded in 2013 as a result of the merger between Elance and oDesk, has grown to become one of the leading global freelance platforms. The merger brought together two well-established freelancing platforms and combined their resources, resulting in a powerhouse with an extensive talent pool and a wide array of projects.

Initially, Upwork focused on connecting clients with freelancers for short-term, project-based work. Over the years, the platform has evolved, now encompassing various job types, including fixed-price and hourly projects, making it an appealing option for businesses and individual clients alike.

B. Key Features and Functionalities

1. Profile Creation and Verification

create account on upwork

Setting up a freelancer or client profile on Upwork is the first step to start using the platform.

Freelancers can showcase their skills, experience, and previous work through their portfolios, and clients, on the other hand, can provide information about their projects and requirements. The platform also offers profile verification to enhance credibility and build trust among users.

2. Job Search and Proposal Submission

Upwork boasts a vast number of projects across multiple categories and industries.

Freelancers can search for jobs using filters such as job type, budget, and client history. To apply for a project, freelancers need to submit proposals detailing their expertise, proposed timeline, and pricing.

The proposal system employs “Connects,” which freelancers purchase and use to submit proposals, while some jobs might require “Specialized Profiles” for targeted applications.

3. Communication Tools

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Effective communication is essential for successful freelancing collaborations. So Upwork provides in-platform messaging, video call options, and file-sharing functionalities. Thus clients and freelancers can interact directly within the platform, streamlining project communication and reducing the need for external tools.

4. Payment and Dispute Resolution

Upwork offers secure payment options for both clients and freelancers. Clients can fund escrow accounts, and payments are released to freelancers upon project milestones or completion. This system safeguards freelancers, ensuring they receive compensation for approved work. In case of disputes, Upwork provides mediation services to resolve issues fairly.

C. Pros and Cons of Using Upwork


  • Large Talent Pool: Upwork’s massive user base means freelancers have access to a wide range of projects and clients, increasing their potential for work.
  • Skill Verification: Freelancers can take skill tests to validate their expertise, enhancing their profiles and credibility.
  • Payment Protection: The escrow system protects both parties by ensuring secure and timely payments.
  • Communication Convenience: In-platform communication tools simplify collaboration and reduce the need for external communication channels.


  • Competition: The popularity of Upwork means high competition for projects, potentially making it challenging for newcomers to secure work initially.
  • Fees: Upwork charges fees, which can impact freelancers’ earnings, particularly on lower-budget projects.
  • Approval Process: Upwork’s strict profile approval process might pose challenges for some freelancers, requiring time and effort to meet their criteria.

2. Overview of PeoplePerHour


A. History and Background of PeoplePerHour

PeoplePerHour, founded in 2007, has emerged as a prominent player in the online freelance marketplace.

The platform was created to connect businesses and entrepreneurs with skilled freelancers worldwide. It caters to a diverse range of industries and projects, predominantly focusing on hourly gigs, but also offering fixed-price tasks and projects.

Over the years, PeoplePerHour has cultivated a reputation for its user-friendly interface and emphasis on smaller-scale projects, making it an attractive choice for both freelancers seeking part-time work and clients with specific project requirements.

B. Key Features and Functionalities

1. Creating a Freelancer or Client Account

Getting started on PeoplePerHour is a straightforward process.

Freelancers can create profiles that highlight their expertise, previous work, and relevant skills. Clients, in turn, can register and post project listings detailing their requirements and budgets.

2. Posting and Bidding on Projects

Clients can post projects with detailed descriptions and required skills. Freelancers browse through project listings and submit proposals to showcase their suitability for the job. PeoplePerHour also offers a certain number of free proposals each month for freelancers, and additional proposals can be acquired through purchasing add-ons.

3. Managing Workstreams and Deliverables

Once a project is underway, PeoplePerHour provides a built-in WorkStream system that allows seamless communication between clients and freelancers. This feature enables them to exchange messages, share files, and monitor project progress conveniently.

4. Payment Options and Security Measures

PeoplePerHour utilizes an escrow system to ensure secure payments. Clients deposit funds into an escrow account, which will be released to the freelancer upon successful project completion. This payment mechanism safeguards freelancers, ensuring they receive fair compensation for their work.

C. Pros and Cons of Using PeoplePerHour


  • Hourly Project Focus: PeoplePerHour’s emphasis on hourly projects suits freelancers who prefer to work on shorter tasks or part-time engagements.
  • Skill Testing and Verification: The platform offers skill tests to validate freelancers’ expertise, aiding clients in making informed hiring decisions.
  • Secure Payment System: The escrow-based payment system provides financial security for both clients and freelancers.
  • User-Friendly Interface: PeoplePerHour’s intuitive platform design simplifies the onboarding process for new users.


  • Limited Free Proposals: The restricted number of free proposals for freelancers may necessitate purchasing additional proposal credits.
  • Smaller Project Pool: Compared to larger platforms, PeoplePerHour might have fewer projects available, potentially limiting freelancers’ opportunities.
  • Lower Visibility for Newcomers: It might be more challenging for new freelancers to gain visibility and secure projects due to existing competition.

3. Comparing Upwork and PeoplePerHour

Mediavine Vs Media.Net

1. User Interface and Platform Design

Upwork: The user interface of Upwork boasts a clean and modern design. Its homepage provides a clear overview of featured projects and trending skills, making it easy for freelancers to spot relevant opportunities.

Also, the platform’s dashboard allows users to track ongoing projects, view messages, and manage proposals efficiently. Overall, Upwork’s interface offers a seamless and intuitive user experience.

PeoplePerHour: Similarly, PeoplePerHour’s user interface is user-friendly and straightforward. Its homepage showcases current projects and active freelancers, providing a quick glimpse of the platform’s activity.

The dashboard allows freelancers to manage proposals, view project invitations, and monitor their earnings effectively. So clients can easily navigate through project listings and communicate with freelancers within the platform.

2. Project Variety and Availability

Upwork: Upwork’s vast and diverse project pool is one of its greatest strengths. With millions of projects posted annually across multiple industries, freelancers can find opportunities that match their skill sets and preferences.

The abundance of projects also caters to clients seeking a wide range of talents, from short-term tasks to long-term partnerships.

PeoplePerHour: While PeoplePerHour offers numerous projects, its focus on hourly tasks and smaller-scale projects might limit the variety compared to Upwork.

However, this platform excels in providing clients with access to specialized freelancers for niche tasks.

3. Quality of Clients and Freelancers

Upwork: Due to its size and reputation, Upwork attracts a wide array of clients, including Fortune 500 companies, startups, and individual entrepreneurs. As a result, freelancers on Upwork have the opportunity to work with high-profile clients and gain valuable experience.

PeoplePerHour: PeoplePerHour primarily caters to small and medium-sized businesses and startups. While it may not have as many Fortune 500 clients, it does attract clients seeking specific expertise, leading to fruitful collaborations for skilled freelancers.

4. Payment Structures and Fees

Upwork: Upwork’s fee structure is simple as it takes 10% on all transactions.

PeoplePerHour: PeoplePerHour charges a service fee based on the project value, with lower fees for higher-priced projects. This can be advantageous for freelancers working on substantial contracts.

5. Customer Support and Dispute Resolution

Upwork: Upwork provides robust customer support, assisting users with any issues or concerns they encounter. The platform also offers mediation services for dispute resolution between clients and freelancers, promoting fair resolutions.

PeoplePerHour: PeoplePerHour offers customer support to address users’ queries promptly. It also has a dispute resolution system to handle any conflicts that may arise during projects.

6. Platform Security and Safety

Upwork: Upwork’s stringent profile approval process and verification mechanisms enhance platform security. The escrow-based payment system and data encryption provide additional safety measures.

PeoplePerHour: PeoplePerHour employs an escrow system for secure payments, and user profiles are verified to bolster platform safety.

7. Community and Networking Opportunities

Upwork: Upwork hosts a thriving community forum where freelancers can engage with peers, share experiences, and seek advice. The Upwork Pro service also offers networking opportunities for larger enterprises.

PeoplePerHour: PeoplePerHour provides a community hub for freelancers to connect and collaborate. This networking space fosters a sense of camaraderie among users.

4. Choosing the Right Platform: Factors to Consider

What to consider

When deciding between Upwork and PeoplePerHour, it’s essential to evaluate various factors to ensure the platform aligns with your freelancing or hiring needs.

Let’s explore the key considerations to help you make an informed decision:

1. Project Requirements and Specialization

Consider the type of projects you’re interested in and the specific skills you offer as a freelancer. Upwork’s diverse project pool makes it suitable for freelancers with a wide range of expertise, while PeoplePerHour’s focus on hourly tasks may appeal to those seeking niche or specialized projects.

2. Platform Reputation and Credibility

Research each platform’s reputation within the freelance community. Check for testimonials, success stories, and reviews from other users.

Upwork’s long-standing presence and extensive user base may offer a sense of credibility, while PeoplePerHour’s focus on hourly projects might attract clients seeking specific skills.

3. Client and Freelancer Reviews

Look for client and freelancer reviews to gauge user experiences on each platform. Positive reviews signal a well-functioning and reliable marketplace, while negative feedback may indicate potential drawbacks to consider.

4. Availability of Support and Assistance

Consider the level of support and assistance each platform provides to its users. Excellent customer support can be invaluable, especially when encountering issues or needing guidance during your freelancing journey.

5. User-Friendliness and Ease of Navigation

Evaluate the user interface and ease of navigation on both platforms. A user-friendly design can enhance your overall experience, making it easier to find projects, submit proposals, and manage communications.

6. Additional Services and Value-Added Features

Assess any additional services or value-added features offered by the platforms. For instance, Upwork’s skill verification tests may boost your credibility, while PeoplePerHour’s community hub can provide networking opportunities.

5. Tips for Maximizing Success on Upwork and PeoplePerHour

Tips for Making Fiverr Worth It for Freelancers

Successfully navigating the freelancing world on platforms like Upwork and PeoplePerHour requires a strategic approach and effective communication.

Here are essential tips to boost your chances of success on these platforms:

1. Creating an Attractive and Professional Profile

Your profile is your online representation, so make it stand out.

Use a professional profile picture, write a compelling bio highlighting your skills and experience, and showcase your best work through a portfolio. Including relevant keywords related to your expertise can also improve your profile’s visibility in search results.

2. Crafting Effective Proposals

Submitting well-crafted proposals is key to winning projects.

So tailor each proposal to address the specific needs of the client and demonstrate your understanding of the project requirements. Also, highlight how your skills align with the project and explain the value you bring to the table.

3. Navigating the Bidding Process

Both Upwork and PeoplePerHour have competitive bidding systems.

Therefore focus on projects that match your expertise and interests, rather than submitting proposals indiscriminately. Utilize your proposal’s cover letter to showcase your enthusiasm for the project and your ability to deliver exceptional results.

4. Establishing Fair Rates and Pricing Strategies

Pricing your services appropriately is crucial to attract clients and maintain a sustainable freelance career. Research industry standards and consider your experience, skills, and the complexity of the project.

Note: Offering competitive rates can help you stand out, but avoid undervaluing your work.

5. Building Long-Term Client Relationships

Cultivating long-term client relationships can lead to repeat business and positive referrals. Deliver high-quality work, maintain open communication, and meet deadlines consistently.

Remember: Going the extra mile to exceed client expectations can foster trust and loyalty.

6. Managing Workloads and Time Effectively

Freelancers often juggle multiple projects simultaneously. Prioritize tasks, set realistic deadlines, and avoid overcommitting yourself.

Note: Effective time management ensures you deliver quality work on time and maintains a healthy work-life balance.

7. Handling Client Feedback and Reviews

Embrace feedback, whether positive or constructive, as a valuable learning opportunity. Respond professionally to client reviews and address any concerns promptly.

Note: Positive reviews and a strong rating enhance your reputation and attract new clients.

Conclusion: Upwork Or PeoplePerHour?

In the world of freelancing, choosing between Upwork and PeoplePerHour depends on your unique needs and preferences. Upwork’s expansive project variety and large user base make it a go-to platform for freelancers seeking diverse opportunities and high-profile clients. On the other hand, PeoplePerHour’s focus on hourly tasks and specialized projects suits those with niche skills.

Both platforms offer user-friendly interfaces, secure payment systems, and valuable support. Whichever platform you opt for, these tips will help you excel and thrive in the freelancing landscape.

Happy freelancing!

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