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When your Fiverr gig is on hold, it can be incredibly disheartening and stressful. You are unsure of when you will be able to start working again or why your gig was put on hold in the first place.
Your gigs are your livelihood – the money you make from them is what supports you in life. When they are put on hold, it can feel like all of the hard work and effort that you have put into creating an impressive portfolio and making a name for yourself has gone to waste.
Don’t worry — I’m here to help! In this article, we will look at why your Fiverr gig might be on hold, and provide useful tips to help get it back up and running as soon as possible.
What is Fiverr, and Why Are Gigs Sometimes Put on Hold?
Fiverr is an online marketplace that connects freelancers to customers who are looking for services such as graphic design, digital marketing, writing, programming, and more. Customers can post their project requirements and then select from multiple freelancers who offer services within their budget. The platform was created in 2010 and has since become one of the most popular freelance websites, with millions of gigs completed annually.
Fiverr gigs are sometimes put on hold for a variety of reasons. Common reasons include: the gig violating Fiverr’s terms of service, the seller has not completed the gig within the specified time frame, or the seller has not responded to customer inquiries or requests. Additionally, Fiverr reserves the right to put a gig on hold if it believes that the content of the gig could be considered offensive or illegal.
Common Reasons Why Your Fiverr Gig May Be On Hold
1. Violation of Fiverr’s Terms of Service
Fiverr reserves the right to take action against any account that violates its Terms of Service. This includes, but is not limited to, posting inappropriate or offensive content, engaging in fraudulent activities, or using third-party tools for automated processes.
2. Violation of Fiverr’s Code of Conduct
Fiverr reserves the right to take action against any account that violates its Code of Conduct.
Please note that if there is a question about the appropriateness of the content, Fiverr will evaluate this on a case-by-case basis. Fiverr Inc. holds all rights to take action against accounts that violate the TOS or Code of Conduct.
3. seller has not completed the gig within the specified time frame
Fiverr holds a seller’s account when they fail to complete a gig within the specified time frame as it is a violation of the Fiverr Terms of Service. This is done to protect both the buyer and the seller from any potential issues.
Related: What Happens If My Fiverr Order Is Late?
4. engaging in fraudulent activities
Fiverr takes the trust of its users seriously, and as such, can take action against accounts that are involved in fraudulent activities. When an account is suspected of fraudulent activity, it is placed on hold so that Fiverr can investigate and take any necessary action.
This could include suspending or banning the account, or requiring the user to provide additional information or verification before continuing to use Fiverr.
5. using third-party tools for automated processes
Fiverr accounts can be put on hold when using third-party tools for automated processes because Fiverr’s Terms of Service prohibit using such tools to avoid being detected by the platform’s algorithms. This is to protect the integrity of the platform and the quality of service provided.
Tips and Tricks to Get Your Held Back Gig Unsuspended Quickly
1. Read Fiverr’s Terms of Service
The first step to getting your gig unsuspended quickly is to read the Fiverr Terms of Service. This document includes detailed information on what type of content is acceptable and what will result in suspension.
Be sure to review the entire document and pay special attention to any sections that may be relevant to your situation.
2. Contact Fiverr to Appeal Suspension
After reading the terms, the next step is to contact Fiverr and appeal the suspension decision. You must provide a detailed account of what led up to your suspension and why you believe it should be overturned.
The best approach would be via email; however, you can also file a case with Fiverr’s help desk or submit a ticket on their site if they have an open support window during which time they will investigate your case and reach out to you if needed.
Best Practices for Avoiding Suspensions and Ensuring your Gigs Stay Active
1. Follow Fiverr’s Terms of Service
Fiverr’s Terms of Service (TOS) outlines what is and isn’t allowed on the platform. Make sure to read and understand the TOS before creating your Gigs to ensure that you are familiar with the guidelines and rules. the platform prohibits.
2. Expose the truth
You should always be honest in your Gig descriptions and about your service to avoid any situation that may lead to a suspension. For example, if you are charging for a deliverable but there is no deliverable given, say that up front in your Gig listing to avoid any misunderstandings.
3. Be polite and professional
While you don’t need to be overly formal or polite when working on Fiverr gigs, being respectful and courteous of users helps prevent any unnecessary issues from arising during the gig.
Being professional can also help other freelancers see your account as a professional service and may entice them to hire you on their own projects. If you follow best practices, you shouldn’t have any problems with other freelancers or clients.
Conclusion- Why Is My Fiverr Gig On Hold?
Overall, the reasons why a Fiverr gig may be put on hold can vary from one person to another. However, some of the most common causes include problems with the gig description, violating Fiverr’s Terms of Service, or not meeting Fiverr’s quality standards. Understanding these reasons and taking corrective actions can help prevent a Fiverr gig from being put on hold.